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Warehouse Supervisor
811 Atlantic N Kansas City, MO 64116 US
Job Description
- Responsible for the day-to-day operation of the warehouse and its personnel
- Promotes the efficiency and safety of the operation by coaching, training, and leading by example
- Effectively communicates well-defined goals and policies and participates in the hiring, training, development, coaching, appraising, and motivating of warehouse employees.
- Leads warehouse activities for optimal efficiency including coordinating receiving, stocking, picking, packing, distribution, and arranging pickup/drop-off driving schedules to meet various business needs.
- Ensures processes are in place and documented regarding the maintenance of order tracking, receival, verification, item tracking, stocking, picking, packing, and distribution of materials, parts/tools, and/or equipment.
- Seeks to continuously improve the customer experience, team unity, and individual employee satisfaction by proactively seeking regular feedback and improving the processes listed above.
- Under the direction of the logistics team, prepares shipments using the TMS system/ SAP for the branch.
- Customer Experience
- Coordinates with Agents, Customer Service Reps, Logistics, and Supply Chain teams to ensure physical inventory levels and picking schedules align with customer demand and priority.
- Ensures loads are built safely, on time, and per customer demands.
- Ensures load schedule is met and that all loads are safe and properly secured.
- Communicate customer will call order fulfilment and staging.
- Drives the returns process and inspection / disposition process.
- Safety
- Keeps "safety first" as a top priority for the Company.
- Monitors safety goals, record-keeping, and metrics to ensure compliance with industry, state, and federal requirements.
- Ensures personnel are trained per industry safety standards and job-specific/ site-specific requirements.
- Reviews I Conducts Job Safety Observations (JSO's) and trends and reports findings to management
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- Bachelor's Degree in business, operations, logistics, or another applicable major with 1+ years of experience in a shipping/distribution environment; or a High School Diploma with 4+ years of related experience; or a combination of equivalent education and experience.
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